About Us
We are an online only web shop based in the UK trading worldwide since 2001 through various third party platforms and we specialize in all things Madonna , offering sought after collectibles including commercial releases, worldwide promo's, vinyl, cd’s, cover magazines, memorabilia, limited editions and much more with thousand’s of items in stock spanning Madonna’s entire career.
If you require any information regarding any products or orders please feel free to Contact Usand we will always try to return your query within a number of hours.
Item Condition / Grading Guide
Vinyl Records (7", 12" LPs etc)
Mint
The record itself is in brand new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition. Records advertised as Sealed or Unplayed should be Mint.Excellent
The record shows some signs of having been played, but there is very little lessening in sound quality. The cover and packaging might have slight wear and/or creasing.Very Good
The record has obviously been played many times, but displays no major deterioration in sound quality, despite noticeable surface marks and the occasional light scratch. Normal wear and tear on the cover or extra items, without any major defects, is acceptable.Good
The record has been played so much that the sound quality has noticeably deteriorated, perhaps with some distortion and mild scratches. The cover and contents suffer from folding, scuffing of edges, spine splits, discoloration, etc.Fair
The record is still just playable but has not been cared for properly and displays considerable surface noise; it may even jump. The cover and contents will be torn, stained and/or defaced.Poor
The record will not play properly due to scratches, bad surface noise, etc. The cover and contents will be badly damaged or partly missing.CDs & Cassettes
As a general rule, CDs and cassettes either play perfectly - in which case they are in Mint condition - or they don't, in which case their value is minimal (We will still grade some cd's Excellent or very good even if they play perfect depending on the surface marks which will not affect play). Cassette tape is liable to deteriorate with age, even if it remains unplayed.
Magazines and Paper Goods including Cassette and CD inlays and booklets should be graded in the same way as record covers and sleeves. In general, the plastic containers for cassettes and CDs can easily be replaced if they are broken or scratched, but card covers and digipaks are subject to the same wear as record sleeves.
Other Info
Currency
The price of all items can be displayed and calculated in UK Pounds, US Dollars or Euros. In order to change the currency simply click on the currency £ icon situated next to ‘View Basket’. If you would like to see other currencies feel free to contact us using the ‘Contact us’ form.Returns
In the event you are unhappy with your purchase for any reason we offer a full money back guarantee once the item is returned to us within 14 days in the state it was initially delivered (for example - sealed items must remain sealed and all returns must be sent back packed professionally) and marked as returns for customs, before returning any items please contact us through the ‘Contact Us’ form so we can assist you with our returns process.Undelivered - Returned Parcels
We send parcels to addresses you enter during checkout. In cases of non-delivery we will contact you with a photo of the return label so you can see why your delivery office did not make delivery (in most cases parcels are usually unclaimed or the address is wrong) , we will then give you the option to pay the postage again to re-send the parcel or we will offer a refund of the goods (less all postage costs). Any disputes & complaints for postage refunds must be forwarded to your local delivery office by you direct as we can only refund postage costs if the mistake is on our behalf (example - we sent to the wrong address)Wants Lists
We currently have many collectibles not listed, as well as a huge personal collection and may have the items you are searching for to complete your collection. Feel free to use the ‘Contact Us’ form to list any Madonna items you are searching for, Making sure to include the catalogue number and country of origin if known. If the item is available or becomes available we will contact you immediately.
Discount Codes
On certain occasions we may issue a sale code which is sent direct to our mailing list & must be used at checkout & input by the customer within the sale period (codes & discounts will not be applied afterwards). We also receive numerous emails daily asking for discounts or asking "when is the next sale" & due to time we do not answer such emails as we do not offer discounts on request or advise if & sale is upcoming & kindly ask all customers not to expect any sales or discount to be repeated on certain dates in order to avoid any disappointment. All codes are only distributed through our mailing list & come with strict terms of use & we do not offer discounts of any kind upon request.